Appearances and Good Customer Service

The world is governed more by appearance than realities so that it is fully as necessary to seem to know something as to know it. ~Daniel Webster

I'm being interviewed at The Coffee Stop today. Come on over and find out what made me snort.

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Last night, DH and I were watching county music videos, and Nan Kelly was interviewing Keith Urban.

DH said, "I don't understand why anyone would think he was hot. He looks like a scally-wag."

I said, "Most 'hot' guys look scruffy and unkempt theses days. Besides, I don't get why most women think 'hot' guys are hot. Look at Billy Currington. I don't think he's hot and (Billy, if you're reading this, I'll apologize now... you might be a rocket scientist, but you just don't look like one) he looks like he has an IQ of 2. I'd take Keith Urban over Billy Currington every day of the week."


DH said, incredulously, "Really? I think Billy's hotter than Keith."

(Note: We have these conversations about women, too, and have decided that the current hottest chicks in country music are Sara Evans and Carrie Underwood).

So what do YOU think?

Keith:




Or Billy:



You don't want to know what I said about Tim McGraw. Poor Tim. I wasn't kind.

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I was going to do the Monday Morning Meme, but it asks what I think is sexy about me and, as I sit here in my jammies, with hair askew and breath that is a mix of morning/coffee, I couldn't think of anything.

Those just aren't the kinds of questions to ask me before I've had a shower.

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Something I admire in salespeople: honesty.

I know that sounds like a no-brainer, but I'll tell you right now... I had two experiences yesterday that cemented my loyalty to two stores.

Osborne's Agway: Besides the fact that they love my dog, yesterday I was looking for a remote training collar for Dakota and they only had a small dog size. The clerk there gave me a website to find them and said that the prices were even better than their store would offer. Now, I shop there all the time. It's where I get my pet food and my bird food and most of my gardening supplies. But I love them even more now...

Pets Supply USA: They opened near us recently, which was nice because there aren't any other big pet places within easy driving distance. I decided to go there yesterday after Agway, just to see if they had a remote trainer. They did. The guy took it out and let me look at it and we talked about all the options. I mentioned that I really didn't want to use the "shock" option, just the "good tone/bad tone" one. He asked if Dakota was voice trained. I said... sort of. He told me, if I wasn't going to use the shock, there was no point in getting the collar--that the "good tone/bad tone" is the same thing as saying "NO!" or "good girl" (in the different tones of voice).

His honesty lost him (and I believe he's the manager) a $100+ sale, but gained a loyal customer. It's a bit reminiscent of Miracle on 34th Street when Santa sends people to different stores.

In any case, I was very happy with people yesterday.

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From Melissa:

You Are Not Messy

You're so clean, people have accused you of being a clean freak! You like things tidy, organized, and smelling fresh. Messes drive you crazy, especially when you didn't make them. It's hard for you to live with a slob - or someone who leaves their dishes in the sink.

Are You Messy?